Monday, 14 September 2009

Autumn Fun

Had a lovely trip up to our friends at Harewood House on Friday, having a look at how they run their membership scheme. Their members are a much bigger part of their total business and they have been doing memberships for a long time so we are trying to learn as much as possible from people like them before we head into next year. If you do get up that way (they are just above Leeds) then I would definitely recommend a visit - this year the price includes a planetarium visit too! In Friday's balmy sunshine (Elaine tells me the sun always shines in Yorkshire), the Courtyard was a lovely relaxed lunch setting, with a side view of the penguins. Yes, really...

Our revised retail team lineup is taking shape, with Lucy heading off to Canada and Shelley Days has taken up a permanent contract with us. (And I do mean permanent, when you are a 300 year estate you do have a different sense of perspective from other enterprises - Shelley, did you really read the indefinite servitude clause?) The team had a superb stand at the very successful Blenheim Palace International Horse Trials and scored their highest ever sales at the event. The event itself was very well managed and enjoyed by a very large crowd - congratulations to Mandy Hervieu and her team for taking this event to another level.

And to my Spurs-supporting Chief Executive and Property Director, I have just two things to say to you. "Three" and "One". Sadly, Spurs title dreams evaporating appears to coincide with the melting away of the best of the Summer weather but do keep coming, we have so much more to offer you through the Autumn. Look out for Bike Blenheim Palace , The Independent Woodstock Literary Festival and Living Crafts for Christmas as well as our lowest ever priced Sunday Lunch in the Orangery!

Have a good week.


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1 Comments:

Blogger Harewood House said...

Hi Dominic,

Thanks for coming up to see us last week. It was useful for us to talk to you about our Harewood Card membership
scheme and see how your thoughts are developing at Blenhiem. We look forward with interest to future developments.

Today is another sunny day in Yorkshire, although we have a special cloud filter on to stop our visitors, who are enjoying their family day out from getting too sunburnt!!

14 September 2009 at 10:25  

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